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Accessibility statement for HSC Jobs - Application Portal

The HSC Jobs site is made up of two separate applications, one part where you search for jobs and the other where you apply for jobs.

This statement relates to all web pages on our application portal with the web address beginning https://jobs-app.hscni.net/(The address of the recruitment system where you complete your job application)

This statement does not cover web pages with the web address jobs.hscni.net. (Our landing page - where you search for jobs - this site has its own accessibility information page). 

This application portal is administered by HSC Business Services organisation on behalf of the Health & Social Care employers. We want as many people as possible to be able to use this website.

For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

Feedback and contact information

The HSC Employers are committed to equality of opportunity If you experience issues or need guidance or help with applying for jobs or completing your application, please send us a message via our helpdesk. 

We’ll consider your request and get back to you in 7 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please send us a message via our helpdesk.

Enforcement procedure

The Equalities Commission for Northern Ireland (ECNI) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, please contact Equalities Commission for Northern Ireland (ECNI) 

Technical information about this website’s accessibility

The HSC employers are committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

 Jobs-app.hscni.net is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard

Non-compliance with the accessibility regulations

If you use a screen reader you may experience problems using the application portal, if you require assistance please get in touch with the relevant contact in the organisation you are applying to.

Following an audit, the following items have been identified on the site for non-compliance.

WCAG 1.1.1 Non-text context - Some images do not contain alt text

WCAG 1.3.1 Info and relationships - The tab structure may not be clear

WCAG 1.3.4 Orientation - Some parts may not scale to fit a mobile

WCAG 1.4.10 Reflow - You may lose presentation or functionality if you zoom in or out of the page

WCAG 1.4.13 Content on hover or focus - Tooltips cannot be hovered over

WCAG 2.1.1 Keyboard - Some content such as dropdowns cannot be accessed via keyboard

WCAG 2.4.1 Bypass blocks - There is no way to bypass navigation at top of portal pages

WCAG 2.4.7 Focus visible - No focus on accessibility checkbox

WCAG 3.1.1 Language of page - No language on login page

WCAG 4.1.1 Parsing - Invalid HTML on several pages

WCAG 4.1.2 Name, role, value - Some form elements are missing and buttons are not correctly marked up

Disproportionate burden

The HSC has completed an assessment on the areas of non-compliance. It has found the issues highlighted are not possible to remedy due to the limitations of existing technology. 

In addition, other non-compliant areas are deemed not viable due to the results of the cost/benefit analysis and particularly in light of a new system due for implementation in October 2024.

The HSC would therefore claim a ‘disproportionate burden’ on the basis below:

  • The HSC has already commenced the process for full replacement of the existing system which is now at ‘end of life’.
  • The replacement system is currently expected to be delivered by October 2024.
  • The above areas if developed, at best they would likely not be ready for implementation in or around April / May 2024.
  • Benefits based on the current technology are likely to be minimal.
  • As a public body the cost to make these changes would require business case approval which would likely add further time to the implementation process.
  • In light of the likely timeline to fix; the anticipated timeline for implementation of the replacement system and the associated costs, it is very unlikely such a business case would be approved. 

Preparation of this accessibility statement

This statement was prepared on 10/12/2021. It was last reviewed on 10/12/2021.

This website was last tested on 10/12/2021. We have done a basic check using in-house expertise, applying the international WCAG 2.1 AA accessibility standards